ChatGPT Teams: First Impressions
Ben • January 22, 2024

ChatGPT Teams has just arrived, and I’ve had about a week to test it out. There are a few clear benefits, but it seems the pricing is largely a bet on future developments. You can see what it can become, and that’s exciting for organizations with less than 150 seat license requirements. But if you’re a buyer right now, you’re mostly buying for the future. The price seems right, I think, which you can read about below. 

Pricing is simply $25/mo. if you pay for an annual membership, and $30/mo. if you pay monthly. 

The Benefits

Privacy Improvements: Big Steps for Small Organizations

ChatGPT Teams has put a focus on keeping your data safe. This feature means when you’re uploading important files or sensitive info, you can relax knowing it won’t be used for training data and remains private. For anyone working with confidential data, this is a big win. Not everyone will be comfortable with this declaration and, and maybe more trust needs to be developed. 

View their Trust Statement  here. 

If you have a need to use ChatGPT for private data, and their security and trust documents satisfy your requirements, this is worth the price of upgrading. 

Billing: One Bill, Less Hassle

On the money side, ChatGPT Teams makes life easier for businesses and organizations. Not every employee has a company credit card, and with ChatGPT Plus that means a user might need to be reimbursed or share a credit card. Not a big deal for $20/mo., but not great either. This is especially true with so many organizations piloting ChatGPT. The platform allows charging all expenses to one card. It’s straightforward and easy, though watch out for higher monthly fees compared to yearly plans. 

It’s a simple win to make ChatGPT Teams easier to use at work. 

Messaging Caps: Higher Limits

Users receive higher messaging caps. Simply put, you can do more work in ChatGPT Teams before you need to “take a break”. Clearly this is a beneficial feature, but in talking to a lot of users many simply don’t use it at a rate that not having access is an issue. If anything, system reliability is a bigger issue for users. 

The Groundwork for the Future

All the other features are either confusing or make us look forward to future enhancements. You can see the groundwork being laid, and if the two features just listed don’t convince you to upgrade, I’m not sure the rest of the features will push you to do so. 

Signup and Costs: Simply Confusing

The signup process could use a lot of clarity. It’s not clear whether you’re paying extra or just upgrading, and that can be a headache for those who like to keep a tight budget or have skeptical supervisors. Plus, the Open AI website is simply not clear. I think, the higher cost of $30/mo., will be my new monthly cost. By the time you read this, it may very well be clarified. 

If your team already uses ChatGPT Plus, and you buy a license for them to join the new plan, will Open AI stop charging their personal account? Again, it’s just unclear and may not encourage new users. Clearly the expectation is that the new price will not be additional, but it’s simply unclear. 

Team Features: Not Quite There Yet

Team collaboration is basic, and that’s being generous. You can share GPTs but can’t edit them together or work in the same chat history. It’s like just sharing links through ChatGPT Plus. There’s room for this to grow into something much better and you can see the foundation. It a feature that would have made the upgrade much easier. 

It appears you can restrict the use of non-team GPTs in the GPT Store, which doesn’t feel like a benefit. Users can generally recreate a non-team GPT for personal use. Some users may like this restriction thinking it limits the GPT owner to see private data, but at this time that’s not an actual issue. 

Admin Roles: Simple, But Limited

Adding team members and setting up their roles is easy, but there’s not much reason to use different admin levels yet. It’s a start, but we’re waiting for more features that make these roles more meaningful. That’s it, simple and limited. 

The Big Picture: A Good Start with Room to Grow

ChatGPT Teams is just getting started. It’s got some solid points, like keeping your data safe and making billing simpler. But for the full team collaboration experience, we’re still waiting. It’s a decent start, and it’s exciting to think about what it could become. If you’re an avid user and easily get your money’s worth, run into messaging caps, or find value in the privacy and billing solutions it’s a no brainer to upgrade. 

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