AI voice cloning is the latest advancement that’s shaking up the financial world. Just as ChatGPT’s Advanced Voice mode was making headlines my article on The Financial Brand titled “How Voice Cloning Will Disrupt Client Verification” was published. Learn about upcoming threats and, most importantly, a practical solution to safeguard your organization. Read the full article for detailed insights: How Voice Cloning Will Disrupt Client Verification Here’s a deeper dive into what’s at stake and how you can take proactive measures to protect your customers. AI Voice Cloning – Why It’s a Real Threat The reality is simple but alarming:…
If you’re wondering how to navigate the AI world safely and effectively, my recent article on The Financial Brand, “AI Now: Real-World Lessons to Enhance Your Marketing, Immediately and Safely,” is a must-read. This post will give you a taste of the key takeaways and why you should dive deeper into the full article. Read the full article here: AI Now: Real-World Lessons to Enhance Your Marketing, Immediately and Safely AI: The Big Fear Factor – Why Is Everyone So Freaked Out? Many marketers are genuinely worried about the risks that come with implementing AI in their strategies. But here’s…
AI hallucinations are an overblow problem that scares away usage and holds you back. Hallucinations are a frequent talking point when discussing generative AI tools like ChatGPT, Google Gemini, Microsoft Copilot, and others. While the term “hallucination” might make it sound like the AI is malfunctioning, the reality is often more nuanced. In fact, as we’ll explore in this blog post, simply understanding the basics of how generative AI works will drastically improve your outputs and limit real or perceived hallucinations. You have significant control over this concern. It’s important to note that hallucinations are often a common misconception among…
One of the most underrated features of generative artificial intelligence (AI) is the ability to upload and use images to solve problems, work more efficiently, and improve your work. ChatGPT and Google’s Gemini allow you to upload images in many different file formats. The benefits are untapped, and I’m going to show you a couple easy use cases to jumpstart your success with images. We forgot using images because we’re focused on typing into AI solutions. And most of us type into software and computer programs. Yes, we’re always looking at “images” on our computer screens. AI is amazing at…
I joined The Bank Marketing Show podcast to demo how to get create content from ChatGPT. Dan Novalis and Chris Bates hosted while I shared insights and video which will help you immediately apply ChatGPT to your everyday job. Click here to learn more. Click here to watch the YouTube video. One of my big takeaways when doing these presentations is the misconception about how to prompt. For many, the light bulb goes off when they experience how powerful ChatGPT can be. A prompt can be four words long, a full paragraph of 30 words, or 4000 words. Check out…
Prompting is the language of generative AI. Great prompts create great output that can transform your work. Everyone welcomes practical insights to be more productive, creative, and to improve their skills and knowledge. Understanding what makes a great prompt will dramatically improve how you work with generative AI tools. That’s why I built the AI Coach. Click here to use the AI Coach. The AI Coach is a chatbot everyone can use to help improve how you prompt and engage with ChatGPT, Google Gemini, and other AI solutions. The AI Coach is user-friendly. When you’re unsure of how to write…
The Alkami guest blog focusing on “Launching Everyday Gen AI with a Pilot Team” generated many great questions. Julie Redfern and I had a big takeaway, readers needed a personal game plan to get started. I got you! First, view the blog here. Use ChatGPT, Gemini, and Copilot to create a learning path for you. You can modify these prompts by focusing it on your industry, role, or job description. And remember, magic happens by “talking” to AI. Engage in its response to ask for more information, change the direction or tone, or elaborate even further. In each chat, your…
I’m excited to collaborate with Alkami as the author of their first guest blog. Part 1 focuses on piloting generative artificial intelligence (AI) at your financial institution (FI). The goal is to bring innovative and practical applications forward to help you take your first steps with AI. Learn simple tips and key insights which address common concerns you’ll need to overcome and address. Getting started is easy when you begin your journey with a pilot team. Part 2 will be out soon! Read the full blog here: “Launching Everyday Gen AI With a Pilot Team” Learn more about Alkami here.
The Wisconsin Bankers Association Webinar on Generative AI was an engaging and insightful webinar filled with questions from bankers eager to understand how generative AI (AI) can be integrated into their organizations. It’s clear that many are looking for practical ways to start leveraging AI in their institutions. This blog aims to provide helpful and straightforward answers to the questions raised during the webinar, encouraging bankers to take their first steps into the world of AI. Let’s dive into the questions and explore how AI can benefit your bank. To help all of the attendees learn more about AI, I…
The Financial Brand Forum was a whirlwind of insights, networking, and inspiring speakers. As someone who’s deeply involved in the digital future of banking, I was especially interested to what was being said about generative AI. Plus, there was a packed house for my session “Supercharging Financial Marketing Content with ChatGPT”! The follow up conversations and engagement, along with attending many sessions featuring AI, created a strong narrative. Here’s what stood out: Generative AI: Theory vs. Reality Everyone’s talking about generative AI’s potential impact on banking. EVERYONE. But the conversations are stuck, with no movement because of worry or cost….
I can’t wait to see everyone next week. It was fun to prep for my Breakout Session and reflect back on how much has changed in the last 18 months. The last Financial Brand Forum was Nov 13-16, 2022. ChatGPT was released on Nov 30, 2022. We had no idea what was coming! Click here to learn more about The Financial Brand Forum.At the conference in 2022 there were four sessions that included the term “AI”. The themes were about fraud detection, voice assistants (do Alexa and Siri even count), machine learning embedded in chatbots, and predictive analytics. The topics…
Your professional and personal life is built on relationships. Whether you’re building trust with clients, managing a team, or having difficult discussions, the ability to connect and communicate effectively is important to success. Generative AI, like ChatGPT, can be a powerful partner and consultant. Leveraging common personality tests to help you improve your communication style and tailor your approach to different individuals will make you a more effective leader while helping your career grow. Using artificial intelligence (AI) to improve your communication is easy with basic prompting and a desire to really connect with others. In some cases, AI will…
I recently had the pleasure of attending the Marquis Conference, and it was an eye-opener on Generative A.I. (AI) usage! It was packed with amazing bankers and tons of great ideas. Along with the opportunity to understand how community based financial institutions (FIs) are using this transformational technology. After many great discussions, and a week of reflection, it got me thinking about where the industry is currently at with adoption. There are key basic steps many FIs can follow to get started, keep going, and be a leader with AI. My observation is that our industry fits a classic bell…
Generative Artificial Intelligence (AI) is on a clear path to be a significant player in our daily lives. The traditional boundaries of expertise are being redrawn because of AI’s power at understanding problems and creating solutions. In many industries, the gateway to entry is knowledge and experience. Yet, we’re already seeing AI producing results that are just as smart, intelligent, and creative as attorneys, doctors, and other highly educated positions. AI is unlikely to remove the human interaction in these industries. The next step is to think more critically about industries and positions that require less education and experience, or…
Ever wonder how some people are getting amazing results with artificial intelligence (AI) programs like ChatGPT? They might be bragging about working fewer hours, producing work that’s getting rave reviews, or finding new and creative ways to stand out. If you’re impressed with their work and you want learn more, there are a few simple approachs to dramatically improve your results. Here’s the secret: The best way to get the most out of AI is to chat with them as if they’re a mix of a good friend and a super-smart tutor.. Unlike the apps and tools we’re used to, which follow…
One of the keys to great Generative Artificial Intelligence (AI) output is starting with simple prompting concepts. Many new, and even experienced users, get lost in simplistic or complex prompts and grow frustrated with their results. It’s important to remember that AI uses “natural language” prompting. Simply put, talk to AI like it’s a human being. Just like in the workplace, the more clear and direct you are with your expectations to a coworker, the more likely you’ll receive consistent on target results. Following a few simple guidelines, but understanding them well, will help you get more out of your…
Professionals want to be creative, to think “out of the box”, to find alternative view points in the ongoing competitiveness to find better solutions to problems. Or maybe to be taken more seriously. Or simply to be able to contribute better. ChatGPT and other AI models continue to be an underestimated solution to accomplish those needs. In a professional setting, there’s significant value in having alternative ideas and solutions and AI will help you quickly gain new insights. The only limit to AI’s potential for creative thinking and problem solving is your own creativity and ability to push AI’s limits. …
I was really curious about the foundation and origin of modern artificial intelligence (AI) and why we’re seeing such huge breakthroughs. This lead me to a deep dive on a foundational research paper from Google titled “Attention is All You Need”. It’s deep. As in read a few times deep and still only lightly understand the concepts. I pondered this and thought, why should I care? Why should you care? This paper introduces the Transformer model – a concept that has fundamentally changed how machines understand and interact with human language. Read the full research paper “Attention is All you Need”…
Artificial intelligence (AI), through ChatGPT, Gemini, Jasper, and others is transforming content creation as we know it, and faster than most appreciate. The slow adopters, or anyone not adapting, will be left behind. Creators with the aid of AI can create any written content, in multiple versions, faster than you can create new ideas. And video is clearly on the horizon with Sora. We all appreciate that content is vital to any organization connecting with prospects and customers. Content that connects in a meaningful way will continue to be valuable to growth. Our understanding of content creation needs to change…
The most confounding aspect of using AI solutions, like ChatGPT, is how to go from a simple prompt to a full-fledged marketing campaign. What makes learning how to do this difficult is that the internet is filled with “cheat sheets” to great prompts. But that’s the problem, no real magic happens with a handful of simple prompts. If anything, users enter a basic prompt based on these guides and the results are uninteresting, off the mark, or simply doesn’t inspire enough confidence to continue. Real magic happens when you’re five, ten, or even more prompts deep into a conversation with…
The rise of ChatGPT usage in writing has more often been viewed as a threat to professionals, whether they are professional writers or not. There’s either skepticism that content was created originally, or fear AI will make many jobs obsolete. While AI will no doubt have a profound impact on industries and careers, what’s obvious is that content creation still needs human interaction. AI programs require thoughtful user input to generate great content. And even the best AI generated content needs a human touch. And that’s the secret to great writing with AI, the human interaction through the editing process. If…
ChatGPT Teams has just arrived, and I’ve had about a week to test it out. There are a few clear benefits, but it seems the pricing is largely a bet on future developments. You can see what it can become, and that’s exciting for organizations with less than 150 seat license requirements. But if you’re a buyer right now, you’re mostly buying for the future. The price seems right, I think, which you can read about below. Pricing is simply $25/mo. if you pay for an annual membership, and $30/mo. if you pay monthly. The Benefits Privacy Improvements: Big Steps for Small…
Is Your Source Reliable? There’s a great Simpsons bit where Bart produces a newspaper article titled, “Extra Extra! Todd Smells”. And Todd asks dubiously if his source is reliable. It’s a great jumping off point to thinking through the quality of AI citing sources, are they reliable and what’s the source. ChatGPT and other AI models have a bad reputation for incorrectly citing sources. The reputation isn’t unearned, but it’s also not a deal breaker to using productivity. So much of our writing is meant to persuade and inform. We need to appreciate how to work with AI when we’re…
Hallucinations with AI are often cited criticism for not using this amazing technology. Before beginning, this concern become an immediate turnoff of potential users. I’m here to tell you that this concern is mostly overblown for most users. With a little insight and thoughtfulness you can control when AI hallucinates, or limit the likelihood of it happening. I often see this criticism from users who are untrained or inexperienced users. Their approach initially opens the door for hallucinations because they’re unsure of what prompts to start with, so they start really basic while giving AI wide latitude to respond. Or…
Writing is hard. Writing creatively is even harder! If you’re writing out of your area of expertise, to an audience you’re unfamiliar with, or simply need creative ideas to unlock writers block, AI is your best friend. AI will generate as many ideas as you need in minutes, giving you fresh ideas to use, iterate on, or spark even more ideas. An underappreciated benefit of using AI is that you have a massive amount of ideas from all areas of human knowledge. And you can pull these unrelated ideas together to find new, interesting ways to write and communicate. Write…
Great communication is important in everyone’s professional and personal life. But what if you had a cheat code? A way to improve your communication, to more quickly understand how you can best interact with another person, and have a detailed game plan to be as successful as possible. Artificial Intelligence (AI) is your cheat code, it will unlock your ability to better understand others, tailor your communication, and have more fulfilling connections. We all desire to be understood, use AI to understand other people and yourself! AI as Your Strategic Conversation Partner Framing Thoughts and Setting Tone: AI can assist you…
What I think is hard to convey in a podcast, blog, or LinkedIn post how to get magic to happen with ChatGPT and AI. Frankly, asking questions in ChatGPT, iterating, improving, reworking…it’s all way more reading than most will put in. But let’s do it anyway! Here’s an example to share, which I think we can all relate to…how to get to know a new coworker. The problem is kickstarting a new relationship and knowing where to start. I used the following questions to generate a plan based on DiSC profiles. You could easily insert any of the other common…
Using AI technology for blogging and LinkedIn posts? Here are some signs that stand out. Remember, it’s challenging to really know what is and isn’t AI-generated, so proceed with caution. But there are red flags! A key point to emphasize is that AI content creation, especially focused on practical AI applications, is initially a draft. It requires your professional expertise to edit into a polished piece. Understanding Your Audience with AI AI, without specific guidance, can misjudge your intended audience. The difference is clear when writing for seasoned business professionals with 25 years of experience versus college students, or using…
Using AI to blog and write LinkedIn posts? With no to limited editing? I can tell. When you use ChatGPT nearly every day to write there are a some tell tales signs, and as AI becomes more common place some writing really stands out. I’m on vacation right now and disconnecting (mostly) from reading “business writing”. AI writing, compared to John Steinbeck, becomes even more pronounced. The classics stand up well to ChatGPT! Here’s some examples I often see. Disclaimer…AI is notoriously hard to detect. Services like GPTZero.me can be helpful, but never conclusive. Tread lightly. Unnatural Repeating Sentence Structures…
What are you trying to tell me? That didn’t come out right? Was that what you meaning to say? Effective communication is a vital skill. It’s not just about transmitting information; it’s crafting messages that resonate with your audience, making connections that last, and articulating your meaning correctly. This is where the power of AI can be so impactful to professionals, acting as a dynamic tool that refines and personalizes communication, ensuring your message is not just heard but felt and understood as you intend. We also know that perceptions are formed based on the quality and presentation of communication….
Let’s start with the basics, and then multiple the basics times each other, then do it again. Then let’s get weird! Engaging effectively with AI technology can be likened to a dance of communication, where the prompts you use are akin to leading steps. These prompts are your toolkit for directing AI towards fulfilling your specific needs and goals. A well-crafted prompt results in relevant and beneficial outcomes, much like a clear destination in a GPS leads to an efficient journey. On the other hand, vague or imprecise prompts might yield less focused results, but can still hold value depending…
No one wants to slog through 5,000-word AI tutorials. Let’s simplify that. You’re here because you’re intrigued by artificial intelligence (AI). Whether you’re a novice or have some experience, you recognize the need to deepen your AI knowledge. This series, “Understanding Prompts,” is your streamlined guide to fast-track your AI learning and application skills. I often see learners grasp AI basics with ease. This ability enables them to direct AI for simple tasks like audience-targeted writing or creating specific personas. That’s a solid start. However, when trying to advance in AI through popular social media platforms like X/Twitter, TikTok, or…
The Wisconsin Bankers Association Flex 360 presentation was eye opening for many bankers! There were many key takeaway on how to get started with AI. It was fun to see the engagement, ideas, and questions. Here’s some quick takeaways…and a little extra credit AI insight at the end. Privacy and AI: A Balanced Approach: Introducing AI requires the same level of trust and responsibility we expect from our employees when they handling sensitive data. Updating IT Usage policies and setting clear guidelines are akin to reinforcing a bank’s security system – essential for safety and compliance. A hot tip: ChatGPT…
Organizations often find themselves at a crossroads, especially when it comes to embracing artificial intelligence (AI). The challenge? It’s not just about making a decision to use AI, but knowing where to begin. That’s why I’ve put together this essential guide – to help you take that crucial first step. Imagine this guide as your AI journey’s compass, designed to lay the foundation for your organization’s successful AI integration. It’s a roadmap that sets clear guidelines and guardrails, ensuring you navigate this new technology with confidence. Testing out different AI systems can seem daunting, but it’s a pivotal part of…
The InBusiness Madison event created a lot of great follow up discussion. I wanted to share more insights to address and add on to these conversation. Navigating Privacy, Bias, and Idea Homogenization in AI A major concern among participants was the issue of privacy in AI. The key takeaway here is the importance of being cautious with private information. One practical step is shifting towards enterprise platforms for handling sensitive data, which offers more security and control. Another significant point of discussion was the bias in AI. It’s crucial to remember that AI, like any tool, reflects the data it’s…
InBusiness ran an excellent article from a diverse group on how AI is beginning to affect businesses. Take a quick read through to learn more about how AI can impact your productivity, creativity, and professional success. Click here to read more: InBusiness Madison: AI Augmentation
In this article featured in InBusiness, I, along with other experts, delve into the transformative power of AI in business. If you’re not using AI, it can be hard to appreciate how and where to get started. Here are 10 practical applications of AI, from beginner-friendly tasks to sophisticated projects, utilizing tools like ChatGPT 4 and Bing AI in Creative Mode. Each AI has its unique strengths and limitations, offering varied results. Final Insight: Engaging with AI The key to maximizing AI’s potential is treating it as a collaborative partner. Engage in detailed conversations, request revisions, and leverage its expertise…